Effective communication leads to improved relationships and productivity.  Creating positive interpersonal relationships between customers, colleagues, subordinates and superiors is the key to maintaining a successful work environment.

 

• Live Online Workshops (Half-Day to Multi-Day)

  • The "Hear to Deeply Understand" Method: A Workshop on Powerful Active Listening Skills

  • Beyond Passive or Aggressive: Using Assertive Communication

  • Behavioral Interview Techniques

  • Elevate Your Writing: A Guide to Professional Written Communication

  • The Business Writer's Clinic: Fixing Common Grammar and Punctutation Mistakes

  • From Confrontation to Collaboration: The Art of Conflict Management

  • Calming the Storm: How to Deal Logically with Customer Emotion

  • Deliver with Confidence: A Workshop on Presentation Skills

  • Executive Presentations Workshop

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• 90-Minute Live Webinars

  • Speaking

    • How to Handle Difficult People 

    • The Art of the Summary: Clearly Reporting Status

    • Top Ten Tips to Communicate Assertively Not Aggressively

    • Speaking with Clarity: Getting Your Point Across Concisely

  • Conflict Managment

    • Diplomacy at Work: Working Through Disagreements

    • How to Handle Difficult People 

  • Writing

    • Improve Your Business Writing

    • Crafting Professional Emails: Tone, Clarity, and Etiquette

  • Listening

    • Asking the Right Questions: Unlocking Deeper Understanding

    • Effective Listening for Better Communication

 

Please contact us to schedule a session.