Effective communication leads to improved relationships and productivity.  Creating positive interpersonal relationships between customers, colleagues, subordinates and superiors is the key to maintaining a successful work environment.

 

• Live Online Workshops

  • The "Hear to Deeply Understand" Method: A Workshop on Powerful Active Listening Skills

  • Beyond Passive or Aggressive: Using Assertive Communication

  • Behavioral Interview Techniques

  • Elevate Your Writing: A Guide to Professional Written Communication

  • The Business Writer's Clinic: Fixing Common Grammar and Punctutation Mistakes

  • From Confrontation to Collaboration: The Art of Conflict Management

  • Calming the Storm: How to Deal Logically with Customer Emotion

  • Deliver with Confidence: A Workshop on Presentation Skills

  • Executive Presentations Workshop

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• 90-Minute Live Webinars

  • How to Handle Difficult People 

  • Top Ten Tips to Manage Your Time

  • Top Ten Ways to Improve Your Critical Thinking Skills

 

Please contact us to schedule a session.