Training that doesn't focus on remembering and applying new skills and improving your business is a waste of time.

CLO programs focus on long term change and are customized to align with your strategic objectives.

The participants learn new skills that they can use immediately - and keep using on the job.

The results are changes that last and make a positive impact on your business.

 How do we do this?

Our holistic approach to training focuses on three key processes to ensure both knowledge retention and change in behavior.

1.   Pre-Session - the Discovery . . .

  • You tell us what your business goals are and what employee behavior changes are needed.

  • Our expert facilitators can contact participants to build rapport and trust and to assess participants’ needs. This contact will jump start the instructor/participant relationship—crucial to accelerating the learning process. Research supports that this increases the chance that participants will learn and remember.

  • We customize training content to focus on those behavioral changes that your business needs.

  • You select the date, place and duration of the training--half-day, one day, two days or three days.

2.   Training Session - the Delivery . . .

  • Learn by doing! All workshops are highly interactive—keeping participants interested and engaged.

  • Our facilitators provide knowledge, insights and coaching to ensure participants take risks and learn new skills.

  • Participants make commitments, create action plans and develop their own job aids to help them change behaviors after the workshop.

3.   Post-Session - the Follow-up . . .

  • Our facilitators can contact all participants and their managers to review action plans, reinforce new skills, and explore steps to remove obstacles to change.  This helps participants beat the "forgetting curve" and make the most of the training.

  • Participants use their individualized job aids to remember and reinforce new skills.

  • We can also provide short and long term individual and group follow up consultations.